Frequently Asked Questions

What is Gamehive?

GameHive is a premier destination for gaming enthusiasts with top-tier Arcade, Action, Puzzle, Card, Sports games and much more.

Is there any charge to play Gamehive?

Yes. You will be charged RM4 for GH, RM5 for GH1 and RM6 for GH2 on a weekly basis.

How to Subscribe?

In order to subscribe, you can follow the steps below:
Subscription Page > Key in MSISDN > Click SUBSCRIBE button > Click Confirm button > Success Page > Success SMS received > Content SMS received.

Can I cancel the game when I no longer needed?

Gamehive is a mobile service that is automatically renewed every week unless you unsubscribe. You can terminate your subscription whenever you want.

How do I cancel the subscription?

To unsubscribe, you need to send STOP GH/GH1/GH2 to 33293 via SMS.

How do I contact Gamehive Customer Support?

You can send an email to cs@zeptomobile.com or contact our customer service line at 60322011873 (Mon - Fri, 9am-5pm).

What should I do if I experience technical issues?

You can send an email to cs@zeptomobile.com or contact our customer service line at 60322011873 (Mon - Fri, 9am-5pm).

Is my personal data safe?

Yes. Your personal data will be safe with us. We strictly follow the PDPA act.